Museum shop (the 3rd floor under the ground) 9:30-17:00
Apology and refund notice for incorrect printing of product JAN code
2023-10-22
From the beginningOtsuka Museum of ArtThank you for visiting the museum shop.
We have recently discovered that there was an error in the selling price of the following products sold in stores due to incorrect printing of the JAN code.
We deeply apologize for the inconvenience caused to the affected customers, and we apologize for the inconvenience, but we will refund the difference in price.Otsuka Museum of ArtPlease contact the museum shop (088-687-3737).
[Contents]
Original pin badge Sunflower (National Gallery) 770 yen (tax included) and Art Socks (Night Cafe Terrace) 1650 yen (tax included) JAN code was incorrectly printed and sold.
[Sales period] 2023/10/18 (Wednesday) to 10/21 (Saturday)
[Target product] Original pin badge Sunflower (National Gallery)
[Target number] 9 points
[Refund amount] 880 yen per item
[Requests and responses to customers]
For customers who purchased the affected products, we would like to refund the difference in price.
We apologize for the inconvenience, butOtsuka Museum of ArtPlease contact the museum shop.
[Contact]
Otsuka Museum of Art Museum shop
088-687-3737 (9 am to 17:30 pm, excluding closed days)
We have recently discovered that there was an error in the selling price of the following products sold in stores due to incorrect printing of the JAN code.
We deeply apologize for the inconvenience caused to the affected customers, and we apologize for the inconvenience, but we will refund the difference in price.Otsuka Museum of ArtPlease contact the museum shop (088-687-3737).
[Contents]
Original pin badge Sunflower (National Gallery) 770 yen (tax included) and Art Socks (Night Cafe Terrace) 1650 yen (tax included) JAN code was incorrectly printed and sold.
[Sales period] 2023/10/18 (Wednesday) to 10/21 (Saturday)
[Target product] Original pin badge Sunflower (National Gallery)
[Target number] 9 points
[Refund amount] 880 yen per item
[Requests and responses to customers]
For customers who purchased the affected products, we would like to refund the difference in price.
We apologize for the inconvenience, butOtsuka Museum of ArtPlease contact the museum shop.
[Contact]
Otsuka Museum of Art Museum shop
088-687-3737 (9 am to 17:30 pm, excluding closed days)